Felicity Ladbrooke has been in the retail business for 30 years and enjoys sourcing new products for her customers.
Making the Felicity experience a 'WOW' is the priority and great customer service is paramount.

Felicity herself has been involved in Girl Guiding all her life and is about to take up a new appointment as Chief Commissioner of Girl Guiding Cymru. In 2010 she was appointed Deputy Lieutenant of Mid Glamorgan.